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NextDayPC/ResellersOnly Info

Below you will find the answers to most of the questions we receive.

Getting started

Who is NextDayPC.com/Resellersonly.com?
NextDayPC.com is part of NextDay Network, Inc, a California corporation. Resellersonly.com is the website for our reseller partners to manage their customers and our reseller relationships.

How much does it cost to get an account?
Creating an authorized reseller account is still free. However, by reaching certain sales goals levels you can obtain a VIP status which includes additional features that are not available to authorized reseller account holders.

What are the services that you provide?

A branded interactive web storefront open 24x7
Backend operations operated by NextDay Network, Inc.
Comprehensive content on over 400,000 I. T. and office products
Customer pricing set by you on your storefront
Wholesale pricing
Quotation and CRM tools
24x7 order tracking
Financial tools for you and your customers
and much more

How long will it take to set up my web storefront?
Your storefront is created as soon as you have created an authorized reseller account. You can add your own logo and other company information once your account has been created. The whole process takes between 5-10 minutes.

Who is eligible to create an account?
Anyone can create a free authorized reseller account, even if you’re just creating the account to get wholesale pricing on our products. However, most of our resellers are computer resellers, consultants, system integrators, web developers, and other providers of IT products and services.

Do I have to abandon my current web site to have my own NextDayPC.com storefront?
Your NextDayPC.com storefront can serve as your online store if you prefer to maintain your own site. You can simply a link to the storefront if that works better for you.

How do I create an authorized reseller account?
Go to the “Create an Account” area and complete the application. After you have filled out the application you will receive a verification e-mail. Just follow the instructions in the verification e-mail and you are ready to go.

Making Money

How is pricing set on my NextDayPC.com storefront?
You determine the product pricing on the NextDayPC.com storefront. You currently have the option to mark up your products between 0 to 15%. For example, if you have set your commission rate at 10%, it means that if you sell a product $1,000 , you will receive $100 in commission.

What is the most successful commission rate?
It is extremely difficult for us to tell you exactly what the most successful commission rate is. Since most of our resellers work on a local level, our advice is to keep local pricing in mind. If you are targeting a national audience please be aware that you are also competing with other retailers on the Internet.

How and when do I get paid?
NextDay Network sends out commission checks twice a month, on the 1st and 16th of every month. Commission checks will be sent out if more than $25.00 in commission has been accumulated. The commission check contains the commission accrued 30 to 45 days prior to the issuance of the check. We do this to allow for returns and other customer service issues.
For example;
Order 1 - 12th January - > commission will be paid on February 16th
Order 2 – 26th January -> commission will be paid on March 1st

What type of pricing does NextDay Network have?
Due to the collective buying power of our resellers, NextDay Network has excellent pricing from all of our distribution partners. We will continue to leverage the purchasing power of our expanding Network to get you the best pricing possible from all major distributors, and from vendors for special bundles and promotions.

How do I save money by signing up with NextDay Network?

You do not have to maintain and host your own storefront, saving you potentially hundreds of dollars every month.
The financial transactions take place between NextDay Network and your customers meaning that you do not have to wait for your customers to pay.
NextDay Network manages the billing, order tracking, and credit line management so you can use your capital to grow your high margin services business.
We take care of customer returns for you so that you don’t have to.
Our proprietary Fraud Protection System ensures that only authorized transactions take place. You don't have to worry about fraud and we assume the risk.
There are many more practical reasons why you are saving money by having your customers purchase products through NextDay Network. We are focused on helping you use your time more efficiently, more productivity and more profitably.

Will this free service always be free?
We have not charged any fees since starting our business in 2000, and at this point we have no intention of charging you for our services. The revenues we generate are directly linked to your success so it is in our own best interest to keep you motivated.

Marketing your NextDayPC storefront

Does NextDayPC.com ever sell directly to my customers?
No. All commissions from the sale of the IT products and services sold on NEXTDAYPC.com are credited to individual resellers. However, if your account gets canceled we reserve the right to contact your customers and offer them an alternative.

How will my customers find my NextDayPC.com storefront?
The majority of the traffic should be generated by you. We cannot favor one reseller over another but we do offer tools for your own web site and other marketing tools to generate traffic. However, the most successful resellers are not the ones with the most traffic but with a large group loyal clients.

How can I market to my customers?
NextDay Network will provide you with promotional emails that you can forward to your customers at your option. In addition, we sometimes offer product promotions that you can extend to your customers to further increase sales.

What type of marketing is done on my behalf?
Our goal is to increase your sales by offering the most popular manufacturer brands for your customers and we do that on the NEXTDAYPC.com storefront. On the NextDayPC.com storefront we display popular manufacturers, promotions, coupons, rebates and special limited time offers. We do not however contact your customers directly because we feel that you should be the one in control of the relationship.

Can I sell anywhere?
We are currently limited to distribution to the United States only.

Can I sell your products on eBay?
We advise our resellers not to sell on eBay, unless they take title of the products themselves first. Because pricing and availability fluctuate every single day we cannot guarantee the availability or the price by the time your auction has ended. In order not to risk your reseller rating, we therefore advise you to purchase the product yourself before offering it for sale on eBay.

Using your NextDayPC.com storefront

What payment methods are accepted?
You and your customers can purchase with a credit card, purchase orders (after approval), wire transfer and bank check. We offer leasing on a credit approved basis.

How does your quotation/proposal tool work?
We offer a very convenient way for you and your customers to place an order. You can quickly create a proposal for your customers by adding one or more products to the shopping cart. If you are logged in as a reseller you can quickly convert this shopping cart to a proposal. All you need to do is send to the proposal number to your customer. Your customer can then go on to NextDayPC.com, enter the proposal number and within a few clicks, the order is placed.

Can I import customer data into my NextDayPC.com storefront?
Yes, we make it easy for you to import data from Act, Microsoft Outlook and other formats. Our customer service team will work with you on this to make it as simple as possible.

How is my customer data protected?
We feel as strongly about safeguarding your customer data as you do, so we employ industry-leading practices to protect that data.

We do not sell your customer data to any third party.
Customers you have sent to the NextDayPC.com storefront are designated as your customers
Your customer data is hosted by Rackspace, Inc., one of the most reliable hosting partners in the United States. They monitor the health of all of our systems and use state of the art software and hardware to prevent unauthorized access.

How can I track orders to NextDayPC.com?
We know it is very important to know exactly is happening with an order. At various stages throughout the order process your customer and/or you will be notified of any changes. This includes an e-mail with tracking information so you and your customer will know when to expect the products. Resellers can also get real-time information on Resellersonly.com, and your customers can go to NextDayPC.com to get order tracking information.

Where are the products shipped from?
NextDay Network has relationships with numerous distributors across the United States. Through these distributors we have access to nearly 60 warehouses were products are stored. When you or your customer places an order we will try to ship the product from the closest available location. In most cases, this means that products that are delivered within two to three business days. Of course you have the option to expedite shipping at a higher price.

Does “NextDayPC” mean that everything will be delivered overnight?
No, it does not mean that all shipments are shipped through overnight courier. We do however process all orders on the same day that they have been placed if they have been placed (out cut-off time is 3:00 PM local time). If you are unable to place an order before that time, but you still need overnight delivery you can always call our toll-free customer service number to see if we can expedite a shipment for you.

Technical questions about NextDayPC.com

Can I still use my existing web site?
You can add a button, banner or link from your website and encourage your customers to visit your NextDayPC.com storefront. Our technical team will work with you to make this as easy as possible. Some of our resellers have decided to shut down their own web site and point their domain name to the NextDayPC.com storefront.

Do I need to know HTML?
No, you do not need to know HTML to manage your NextDayPC.com storefront. Everything is quickly and easily accessed through your browser.

How safe is my information?
The privacy of your information is extremely important to us. You will be able to view complete customer information on your customers through your ResellersOnly Account. No one else besides our order processing department and our customer service staff has access to this information.

Can I link my NextDayPC.com storefronts to other web sites?
Yes, please do so as often and widespread as possible.

Our Company

Who is NextDay Network?
NextDay Network started out as a local IT consulting group that decided to create some tools that they could use to increase their efficiency and profitability. These tools allowed them to spend more time with their customers. Today, NextDay Network hosts and operates thousands of storefronts for the U.S. IT reseller community. NextDay Network takes charge of your product fulfillment from the moment that an order is placed until its being put on a delivery truck.

How long has NextDay Network been in business?
NextDay Network has been in business since 1999. We became a California corporation in 2000.

Where is NextDay Network located?
NextDay Network, Inc.
10 Harris Court
Building C-3
Monterey, CA 93940
Phone 1 800 270 0700
Fax 1 831 657 0121